Privacy Policy

A. Introduction

Welcome to Younger! At Younger, we are committed to empowering individuals aged 45 to 65 to lead healthier, more active lives through personalized fitness programs, expert guidance, and a supportive community.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Younger app and related services. We are dedicated to maintaining the highest standards of data security and transparency, ensuring that your information is handled responsibly.

Younger is not designed for users under the age of 18. We do not knowingly collect or process personal data from children. If we become aware of any data collected from individuals under 18, we will take appropriate steps to delete it.

By using Younger, you acknowledge and agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about how we handle your data, please feel free to contact us at support@younger.app.

B. What Data We Collect

To provide the best experience on Younger, we collect different types of information that help personalize workouts, track progress, and enhance app functionality. Below is a breakdown of the data we collect and how we use it.

1. Personal Information

When you sign up for Younger, we collect the following personal details to create and manage your account:

• Name (used for personalization and user identification).
• Email Address (for account access, notifications, and customer support).
• Date of Birth (to recommend age-appropriate workout programs).
• Gender (to tailor workout recommendations).
• Payment Information (processed securely by third-party payment providers if you purchase premium features).
• Profile Preferences (such as preferred workout types and settings).

2. Health & Fitness Data

To customize your fitness experience, we collect health-related data that allows us to suggest suitable exercises and monitor progress:

• Workout History (to track completed workouts and suggest next steps).
• Injuries & Limitations (to filter exercises that might not be suitable).
• Progress Tracking (records of performance improvements).
• Activity Level (to recommend programs based on fitness levels).
• Fitness Goals (to provide relevant challenges and motivation).
• Program History (to adapt future recommendations based on past engagement).

3. Device & Usage Data

To ensure the app runs smoothly and provides an optimal user experience, we may collect:

• Device Information (mobile device model, operating system version).
• App Usage Data (features accessed, session duration, interaction patterns).
• IP Address (to help with security and fraud prevention).
• Crash Logs & Error Reports (to diagnose and fix technical issues).
• Push Notification Preferences (whether users opt in or out).
• Cookies & Tracking Technologies (if applicable for session management or analytics).

We do not collect location-based data. Your location is not tracked or stored.

4. Third-Party Data

We integrate third-party services to enhance the user experience:

• Google & Facebook Logins (for quick account creation and authentication).
• Analytics Services (e.g., Google Analytics, Firebase) to understand app performance and user behavior.
• Payment Processors (if applicable, e.g., Stripe) for secure transactions.

We do not sell user data to third parties, and any shared data is strictly for app functionality and improvement.

C. How We Use Collected Data

We collect and process your data to enhance your experience with Younger, ensuring that workouts, recommendations, and features are tailored to your needs. Below is a breakdown of how we use the data we collect.

1. Personal Information

We use your personal details to:

• Create and manage your account (e.g., authentication, profile setup).
• Provide customer support and respond to inquiries.
• Send important notifications (e.g., password resets, service updates).
• Process payments securely for premium features (handled via third-party payment providers).
• Personalize your app experience (e.g., addressing you by name, saving preferences).

2. Health & Fitness Data

We use your health and fitness data to:

• Recommend workouts based on your fitness level, goals, and history.
• Track progress and provide insights on improvements over time.
• Filter exercises based on reported injuries to help prevent harm.
• Offer personalized fitness challenges and motivation.
• Improve our exercise recommendation system using anonymized data analysis.

3. Device & Usage Data

We use device and usage data to:

• Ensure app functionality and a smooth user experience.
• Monitor and improve app performance (e.g., identifying crashes, fixing bugs).
• Enhance security by detecting fraudulent activities and unauthorized access.
• Analyze engagement trends to understand which features users interact with the most.
• Manage push notification preferences (e.g., workout reminders, motivational messages).

4. Third-Party Data

We use third-party services to:

• Authenticate users via Google and Facebook logins for convenience.
• Analyze app performance and engagement using tools like Google Analytics and Firebase.
• Process secure transactions through payment providers if you purchase premium features.

D. How We Store & Protect Data

At Younger, we take data security seriously and implement industry-standard measures to safeguard your personal information. Below is an overview of how we store and protect your data.

1. Data Encryption & Security Measures

We protect your data using:

• Encryption at Rest: All stored user data is encrypted using AES-256, ensuring that unauthorized parties cannot access it.
• Encryption in Transit: All data transmitted between your device and our servers is secured using Transport Layer Security (TLS).
• Access Controls: We restrict access to sensitive data using role-based access control (RBAC), ensuring that only authorized personnel can access your information.
• Security Monitoring: Our systems are continuously monitored to detect unauthorized access, vulnerabilities, or suspicious activity.

2. Compliance with Data Protection Regulations

We comply with GDPR, CCPA, and other applicable laws by:

• Ensuring user consent before collecting personal data.
• Providing users with control over their data, including the ability to access, modify, or delete their information upon request.
• Maintaining a Data Protection Impact Assessment (DPIA) to evaluate and mitigate risks associated with data processing.
• Implementing breach notification procedures, ensuring users are informed within 72 hours in the event of a security breach.

3. Where Data is Stored

Your data is securely stored on AWS (Amazon Web Services), a leading cloud service provider with robust security measures. We ensure:

• Data is stored in secure AWS data centers in compliance with GDPR and other privacy laws.
• Regular backups are performed to prevent data loss.
• Server security is maintained through constant monitoring and updates.

4. How Long We Retain Data

We retain user data only as long as necessary to provide our services or comply with legal obligations. If you request data deletion, we will securely erase your information, except where retention is required for legal or regulatory purposes.

E. Who We Share Data With

At Younger, we prioritize your privacy and do not sell or share your personal data with third parties for marketing or advertising purposes. However, we do share certain data with trusted service providers to ensure the proper functioning of our app.

1. Third-Party Service Providers

We work with the following third-party providers to deliver essential services:

• Stripe (Payment Processing): If you make a purchase within Younger, your payment details are securely processed by Stripe, a leading payment provider. We do not store your payment details on our servers.
• Klaviyo (Email Notifications): We use Klaviyo to send transactional emails, such as account verification, password resets, and important updates.

2. Legal Compliance

We may disclose your data if required to do so by law or in response to valid legal requests from government authorities, including:

• Compliance with legal obligations (e.g., court orders, subpoenas).
• Protecting our rights, privacy, safety, or property, including fraud prevention and security measures.

3. No Data Sharing for Advertising

We do not share or sell your personal information to third parties for advertising, affiliate marketing, or commercial purposes.

F. User Rights (CCPA Compliance)

At Younger, we respect your privacy and provide you with control over your personal information. If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) and similar state laws.

1. Your Rights Under CCPA

If you are a California resident, you have the right to:

• Know What Personal Information We Collect: You can request details on the personal data we collect, how we use it, and whether we share it with third parties.
• Access Your Data: You may request a copy of your personal information that we have stored.
• Delete Your Data: You can delete your account and associated personal data using the in-app deletion feature.
• Opt-Out of Data Sales: Younger does not sell personal data. If this changes, we will provide a clear opt-out option.
• Non-Discrimination: Exercising your privacy rights will not impact your access to Younger's features.

2. How to Exercise Your Rights

You can exercise these rights in the following ways:

• Modify or Delete Your Data: You can update or delete your personal information directly within the Younger app.
• Request Data Access or Deletion: Contact us at support@younger.app if you need assistance or would like to request a copy of your data.
• Unsubscribe from Emails: Click the "Unsubscribe" link in any email we send via Klaviyo.

We will verify and process your request in accordance with applicable laws.

G. Cookies & Tracking

To enhance user experience and improve our services, Younger uses tracking technologies to analyze app usage, measure ad performance, and deliver relevant notifications. Below is an overview of the tracking methods we use and how you can manage them.

1. What Tracking Technologies We Use

We use the following technologies in our mobile app:

• Google Analytics – Tracks app usage, user behavior, and engagement trends to improve app features.
• Push Notification Tracking – Monitors whether users receive and open notifications to optimize reminders and updates.
• Facebook Pixel (Meta SDK) – Tracks app installs and interactions for ad performance measurement.
• Google Ads SDK – Measures the effectiveness of ad campaigns and conversions.

2. Why We Use These Technologies

• Analytics & Performance: Understand how users interact with the app to enhance functionality.
• Push Notification Engagement: Ensure timely and relevant notifications.
• Advertising & Retargeting: Measure the effectiveness of marketing campaigns and optimize ad delivery.

3. How You Can Manage Tracking

We provide options for users to control tracking preferences:

• Opt-Out of Analytics Tracking: You can disable tracking in your device settings or through in-app privacy settings (if available).
• Manage Push Notifications: You can turn off notifications in your phone's system settings.

By using Younger, you consent to the use of these tracking technologies. If you have concerns or wish to request further modifications, you can contact us at support@younger.app.